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Handle with Care: Empathy at Work

May 27, 2019

 In a moment, everything can change. A traumatic brain injury dramatically altered life for Baher Malek, a software designer, and his family. Bess Malek-Maiorano speaks about the exhaustion of providing long-term care, the shock of injury, and the challenge of embracing long-term disability. Listeners gain perspective...


May 20, 2019

Adopting a child can be a long process, full of waiting and hoping and so much paperwork.  Friends, family, and coworkers can be unaware of the stress and high emotion involved.  Beth and Andy Long share the story of bringing Drew from the forest of the Democratic Republic of Congo to Bloomington, Indiana and...


May 13, 2019

A cancer diagnosis is scary and totalizing. Hospital visits, financial stress, and lingering uncertainty affect the entire family unit. Brad Grammer shares about learning to cry, stupid stuff people say, and the importance of counseling. Along the way, lessons emerge on how to support families well as they grapple...


May 13, 2019

How do you pick up the pieces after the unexpected death of a parent? Julie Kratz shares the powerful story of Nancy, a much-loved mother. Julie also speaks about the timely, impactful encouragement of her manager, the pain of the holidays, and how to connect to the memory of someone who is absent but not lost. 


May 13, 2019

Injuries can leave employees sidelined and organizations flailing. As an employee recovers, is management demonstrating support and trust or neglect and suspicion? Liz Simpson shares the story of her laceration, the importance of communication and trustful gestures, and how NOT to deal with employees that...